Privacy Policy
At The Dolphin Hotel, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We collect the following types of information:
Personal Information: When you book a room, contact us, or sign up for promotions, we may collect personal details such as your name, email address, phone number, payment details, and any preferences you provide.
Non-Personal Information: We may also collect non-identifiable information like your IP address, browser type, and usage patterns through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process reservations and manage bookings.
To communicate with you about your stay, promotions, and offers.
To improve our website, services, and customer experience.
To send you marketing emails, if you have opted in.
3. How We Protect Your Information
We take reasonable precautions to protect your personal data from unauthorized access, alteration, or disclosure. All sensitive information, such as payment details, is encrypted using secure protocols.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties, except as necessary for the following:
To service providers who assist with hotel operations (e.g., payment processors, email service providers).
If required by law or legal process.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve our website’s functionality. You can control cookie settings through your browser.
6. Your Rights
You have the right to:
Access and update your personal information.
Request that we delete your personal information (subject to applicable laws).
Opt-out of marketing communications at any time.
To exercise these rights or for any inquiries, please contact us at [Insert Contact Email or Phone Number].
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@dolphinhotelrestaurant.co.uk
Phone: 01646 685581
Address: 13 Pembroke Street
Pembroke Dock, Pembrokeshire,
SA72 6XH
By using our website and services, you agree to the terms outlined in this Privacy Policy.